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You can also contact us at info@IvanovaPsychology.com, or by calling 613-688-3230.
If you are a returning client, click on My Account.

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the clinician’s day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. 
You can cancel your appointment at least 24 hours before the time of the appointment either by calling your clinician directly, emailing them, or cancelling online through Jane App. Cancellation notices for Monday (or Tuesday in case of a holiday) appointments are to be completed by FRIDAY.
The full fee will be charged for late cancellations or missed appointments

The general aim of most psychotherapies, regardless of orientation, is to help you resolve personal problems that are causing you distress in your life. The therapist’s role is to listen attentively and empathically, try to understand your problem and the context around it, as well as engage in effective techniques to help resolve your problem. Your role is to actively engage in discussing your thoughts, feelings, dreams, behaviors, and relationship issues to help your therapist understand your personal situation, and to be committed to personal change.

Your consistent attendance to all scheduled appointments is essential to the success of the therapy. Your willingness and very active effort to discuss your personal problems openly and honestly will serve an important role in the progress you make. 

You will receive an email confirming the details of your appointment. You will also receive two links: one to register with Jane App (our online practice management software) and another to fill out intake questionnaires. Filling out these forms beforehand will provide your therapist with important information and save time during your first session.

Sessions are usually 50 minutes in length. Longer sessions are possible depending on your needs and therapist availability. For example, clinician and client may agree to meet for 80 minutes at a time. 

When you first meet your therapist, they will review the forms you filled out online and all the information on the consent form. We want to make sure that you know what you are agreeing to and give you a chance to ask questions.
Next, your therapist will ask you about what brought you to therapy and you will be able to discuss the difficulties you have been having as well as your goals for therapy. If you and the therapist agree that another meeting would be helpful, you will discuss the goals more in depth and frequency of meetings. You will have a chance to get a sense and discuss whether you may be a good fit with the therapist. 

While the subsequent sessions will vary depending on your therapist, in general, you will talk more in depth about your early experiences, relationship patterns, and work/educational background, your health, and any other significant
experiences you may have had. This information is important to understand you as a whole person.

After 2-3 sessions, your work will focus on how to use that information to help you make the changes you want in the present. This may involve practical strategies and exercises between sessions. 

Therapy outcome depends on many factors, such as your readiness and willingness to engage in the process of self-exploration and personal change, previous history of the problem(s) you are dealing with, previous history of trauma(s), etc. Research generally suggests that many people who seek psychotherapy begin to feel that they are moving toward their goals by 4th or 6th session. However, lasting change often takes perseverance and time. 

The frequency of your appointments will be determined during the first few therapy sessions, and will vary depending upon your specific needs. Usually, after six to eight sessions, you and your therapist will discuss your progress. Treatment goals will be reviewed periodically and may be revised when necessary. Remember that you retain complete control of the therapy process. You have the right at any time to discontinue treatment whether or not your therapist agrees with your decision. Termination, however, should always be discussed with your therapist before you decide to discontinue therapy. Because every therapy experience is unique, the outcomes vary from person to person.

Whenever possible, arrive a few minutes prior to your appointment time. This will help you unwind and give you some extra time to identify what you would like to work on in session.

No, you can contact us directly to seek services with us. If you are using insurance coverage, you will want to check with your insurance company as some plans require a physician’s referral. 

Our fees for psychologists are typically between $250 per 50 min session and $300 for assessment services per 50 min session.

Registered Psychotherapists fees range from $170-$190. Our Registered Psychotherapists also receive supervision from a Psychologist.

Registered Psychotherapists who are Qualifying fees are $160 per session.
Our fees for psychotherapists are typically $185 per 50 min session.

If you are actively suicidal, go to the closest hospital emergency room or call 911. If you are in crisis but not in imminent danger, you can contact the following:  

The Mental Health Crisis Line Within Ottawa: 613-722-6914
Outside Ottawa: 1-866-996-0991